Pool FAQ

How long will my pool take to build?
We understand your new pool is an exciting investment and you are anxious to begin works, we are ready to go as soon as council certifications has been approved.
Depending on what features you have in your new pool we can usually have you swimming in 4 to 6 weeks.

Will there be much mess?
Our well trained staff will ensure minimum disruption to your household and routine.

Are you using Quality Products?
Nautilus Pools has been using Davey and Monarch products for over 15 years because if anything does need to be done under warranty, they attend to it with local service agents quickly.

What is the difference between Quartzon and Pebblecrete?
Both are hand trowelled however, Quartzon is smoother to touch than pebblecrete.

When does the pebbling/Quartzon application happen?
The pebble/Quartzon finish is applied after the waterline tile and or Coping tile has been applied and you have met all fencing approvals.

How long does the pebbling/Quartzon finishing take?
The pebble or Quartzon application takes one day, the pool finishing cannot be done until all fence approvals have been met by the Certifier and a “Form 17″ for the fence has been issued. After the pebble team have completed the internal finish they will usually come back the next day to complete an “acid wash”. The pool then needs to start filling immediately after the acid wash has been completed. It is important that the pool fill is continuous so as to avoid tide marks in the pool whilst filling.

Who pays for the water?
Unless otherwise stipulated in the contract the owner supplies the water. Water is usually sourced from the mains supply and depending on water pressure can take up to 24 hours to fill the pool. If you do not have mains water supply then tanked water is to be supplied.

Why is my pool colour different from my friends?
Colours vary due to surrounding colours, cloud cover and depth of water. Foliage around the pool will also affect your pool colour.